Frequently Asked Questions
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What is the minimum stay? Can you take bookings for any less time than this?
Our minimum stay is detailed on our booking system, the minimum stay is for 3 or 4 nights, depending on the time of year. Unfortunately, we cannot take bookings for any less than this. Unfortunately, we do not take one or two night bookings.
Who do I contact to gain access to the apartments?
At the time of booking, you should have received an email containing the details below. Please contact Karen:
IT IS VITAL THAT YOU CONTACT OUR APARTMENT MANAGER, KAREN, BEFORE YOU TRAVEL AND CONFIRM YOUR CHECK IN TIME. KAREN CAN BE CONTACTED ON: +447866367984. Please leave a voice message or send a text message if the phone is temporarily turned off. Having arranged an arrival time with Karen, she will then be there to greet you and familiarise you with the apartment’s facilities. Check in times should ideally be between 3 and 5 pm, although you may be able to arrive slightly outside these times if you give Karen prior notice. Please contact her a few days before the arrival date to confirm arrival date and time and again 1-2 hours prior to arrival. If you are unexpectedly delayed please keep Karen informed. The telephone signal in the Turnberry area is not always reliable, so you may need to send a text message.
Can I bring my dog?
We welcome well behaved dogs at a small extra cost, please choose the relevant item in our booking extras. This page will be displayed, after you have entered your proposed booking dates.
Can you supply a bed guard for children?
Unfortunately, we cannot supply a bed guard. However, we can supply a travel cot, please see the optional extras on our booking page.
Can you supply a high chair?
Yes, we can, please choose the relevant item in our booking extras page.
Can you supply a travel cot?
Yes, we can, please choose the relevant item in our booking extras page.
Is there any local bicycle hire available?
We are not aware of any local bicycle hire, unfortunately.
Is there disabled access to the apartments?
There is a ramp to access each block and a lift in each block to all floors. There are three floors, Ground, First and Second. All our apartments are situated on the first floor.
There is a small door bar/normal part of the frame. of the front door, as there is on any front door, which is approximately an inch/2.5 cm high and an inch/2.5 cm deep .
There is a step up to the showers, in both the en suite and main bathroom, which is approximately 9 inches/23cm high. Picture attached to be added.
Do you offer a meet and greet service, from the airport?
Unfortunately, we don’t offer a meet and greet service and we would suggest you hire a car, if you want to travel around the local area. Directions can be found here: http://www.turnberrylinksestate.com/how_to_find_us.shtml
Are the apartments arranged and decorated the same internally?
The apartments are all very similar internally.
Can the beds be arranged as twins or doubles?
Both bedrooms can be arranged as twin rooms, please ensure you enter your requested bed set up when booking. Please see link in respect of bed arrangements: http://www.turnberrylinksestate.com/apartments.shtml
How many bedrooms are there?
There are 2 bedrooms, each sleeping two people. Please see link in respect of bed arrangements: http://www.turnberrylinksestate.com/apartments.shtml
Is there a local Taxi firm?
With regard to taxis, Girvan and Maybole are the closest towns to call a taxi from, but we don’t have any recommended firms
Are there any local swimming pools?
There are a number which are listed below. Lease note, we have no affiliation with these and charges may apply:
Maybole Baths 6.2 miles Memorial Park, Kirkoswald Road, Maybole, KA19 7DX
Haven Craig Tara (Ayr) 10 miles Dunure, Ayr, KA7 4LB
Sebastian Coe Health Club (Mercure Ayr Hotel) 13 miles Dalblair Road, Ayr, KA7 1UG
Citadel Leisure Centre 13.2 miles South Harbour Street, Ayr, KA7 1JB
Bannatynes Health Club (Ayr) 14.9 miles 1, Highfield Drive, Ayr, KA8 9SH
Prestwick Baths 15.4 miles Bellevue Road, Prestwick, KA9 1NW
Doon Valley Leisure Centre 16.7 miles Ayr Road, Dalmellington, Ayr, KA6 7SJ
Marine Leisure Club And Spa 16.8 miles 8, Crosbie Road, Troon, KA10 6HE
Troon Swimming Pool 17.6 miles Barassie Street, Troon, KA10 6LU
Do you provide car parking?
Yes, There is ample free car parking at the apartments
Do you provide towels and linen?
Yes this is provided, free of charge.
Do you provide washing up liquid and dishwasher tablets?
No, the apartments are self catering, so all provisions will need to be supplied by the guests.
Do you provide crockery, cutlery and cooking equipment?
Yes, crockery and cutlery is supplied. Also, most cooking equipment is supplied, baking trays, saucepans, oven proof dishes etc.
Are there walk-in showers?
There are separate showers in the two bathrooms. There is a step up to the showers, in both the en suite and main bathroom, which is approximately 9 inches/23cm high.
Do the apartments have a sea view?
The Turnberry Apartments development is secluded by trees, in beautiful surroundings. However, the sea can be seen from some apartments during various times during the year. Unfortunately, we cannot guarantee a sea view. The sea can also be seen from the outside areas of the development.
Is there a bus stop near the apartments?
The apartments are 5 minutes walk from the local bus stop.
Are there any nearby restaurants or eating places?
There are a number of eating places within a short drive.
Which floor are the apartments on?
All apartments are on the first floor serviced by a lift and stairs.
Do the apartments have a shower and bath in each bathroom?
Each apartment has one separate shower cubicle, in each of the two bathrooms. One bathroom is en-suite to the master bedroom and the second bathroom is accesses via the hallway.
How far are the apartment from Girvan and Maybole?
The apartments are approximately 5 miles from both Girvan and Maybole.
How far is the beach/sea?
The beach and sea are approximately 5 minutes walk from the apartments, please click on local map; beach on left of map, apartments on right of map:
How far are the apartments from Turnberry Golf Club?
The apartments are only 5 – 10 minutes’ walk from the club house.
How far is the Turnberry Hotel from the apartments?
The hotel is 5 minutes walk from the apartments.
Can we use the Turnberry Hotel’s bar and restaurant?
Yes, the hotel are happy for anyone to use the bar and restaurant, however, please ensure you contact them in advance to book a table, if you wish to use the restaurant.
Can we use the Turnberry Hotel’s facilities, swimming pool, gym, spa etc?
Unfortunately, we do not have any arrangement with the Hotel, for use of their facilities. Please contact them direct for details of prices for their services. Please note, charges may apply. Prices for any facilities should be requested directly for the hotel; prices can frequently change and differ, depending on the services.
Do you offer Bed and Breakfast?
Unfortunately, we do not offer bed and breakfast, however, our apartments are fully equipped for self catering.
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